If you would like to take advantage of the convenience of meeting through video conferencing online, the therapists at Flourish Counseling can meet with you through Skype. Here’s what you will need:
Web Cam
You will need a built in or external web cam with a microphone. Many later generation computers and smart phones already have a video camera and microphone build right into them. In this case, Skype will work with them automatically and you don’t have to do anything to set up the video capability of your computer.
Fast Internet Connection
The other thing you will need is the fastest internet connection possible. You will have the best results with Skype if you bypass your wi-fi and plug your Ethernet cable directly in to your computer.
Skype
Skype works with both Mac and PC computers and devices, provided that you have a fast internet connection (i.e., cable or DSL). To get started with Skype you’ll go to www.skype.com (or use the link below) and download the Skype application (for free) onto your computer or smart phone, and the program will walk you through the process of setting up a user name, and checking to see if your audio, video and internet connections are set up properly.
Your therapist can be found at the Skype name “FlourishCounseling(TheirFirstName)”, such as FlourishCounselingAngela. Please add them to your list of Skype contacts and provide your therapist with your Skype name prior to your first online session.
At the time of your scheduled appointments you will simply change your Skype account status to “online” (using the cloud shaped icon in the top left corner) and your therapist will be online waiting for your video call. Click on their contact to initiate your “Video call”. From then on it will be just like any other therapy session.
Here is a link to Skype’s video calling service where you can learn more from them and download the necessary software: http://www.skype.com/intl/en-us/features/allfeatures/video-call
Insurance or Third Party Billing Approval
Please note that if you are billing your insurance provider or another third party for your therapy, you and your therapist will first need to try to obtain approval before meeting online. Online therapy is billed under different billing codes than in person sessions and it is up to your claims payer to determine whether or not your online sessions will be covered. Coverage for in person therapy does not guarantee coverage for online therapy.
Confidential Surroundings
Last but certainly not least, interruptions and distractions work against the progression of therapy sessions. You will get the most out of your videoconference sessions when you recreate the conditions of our therapy office:
- Ask others not to interrupt you during your session time
- Secure a private room where you know your confidentiality will be protected and no one will walk in and/or lock the door
- Turn off telephone ringers, televisions, and any other distractions
- Secure childcare for your children during your online session so that you can focus on your therapy and not be forced to stop mid-thought to accommodate interruptions
Feel free to contact us if you have any questions.
- The Therapists at Flourish Counseling